How the question got here
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PIT-UN
Public Interest Technology University Network gave me a go-to-market lens: a useful idea still has to reach people, explain itself, and survive contact with real use. Serve-AI was founded via PIT-UN, separate from Serve IT.
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IU Undergraduate Education
From August to December 2025, my undergraduate research examined privacy and consumer technology through one practical test: can people tell what they are consenting to before the system moves them forward?
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NSF research
NSF-related research work gave me an earlier version of the question: can people understand what a system is asking of them and still choose to use it? Digital Humans is where I keep pressure-testing that question.
What this door is for
赵郎溪 is the essay room for the AI-concierge question I am carrying: can a system use private context to reduce the exhausting parts of connection without taking away a person’s agency? I write about trust, disclosure, consent, and the product work required to keep a promise after launch.
Roles
Primary: student Digital Humans Project Lead at Luddy (February 2025 to present). Digital Humans are systems that look and talk like a person. An AI concierge could also be a quieter system: a private layer that listens, filters, and explains before a human interaction begins. In either case, the person using it should know what it is, control the context it keeps, and be able to leave without losing access to a human. Looking human is not the product. Giving people more agency is the work.
On Handshake I make short posts and videos for the student feed. That work keeps the same question close: engagement is not performance for its own sake. It is whether a message meets a real person clearly enough to be useful, and whether the person can choose what happens next.
On campus I am also Program Assistant, Office of Student Life, for HHSP (Hudson & Holland Scholars Program). I am a Hudson & Holland Platinum Scholar and a first-generation college student.
Where the instinct started
I grew up in a family Chinese restaurant in central Indiana. Floor, till, kitchen. Friday night. After COVID I rebuilt the website and social. That path led into Informatics, Business and Society, at IU Luddy.
Ships that trained the instinct
Through Serve IT I have worked on websites for partners without a developer on call, including Middle Way House, City of Bloomington, Indiana Phenology Lab, and the Bloomington Chamber. This term: accessibility assessment for the Town of Nashville ... recommendations only. The same handoff question shows up there: will this still work after the student team leaves?